Everything hinges on this
Trust is the life of our organisation. It is the glue that holds us together, and helps us stand apart. It not only guides our actions with our internal stake holders, but also defines everything we do for our customers as well.
Turns out, ‘trust’ is the magic recipe for ‘happiness’That is why we chose it as our core ‘Value’.
Trust for better team synergy
Along with having a flat hierarchy, we also encourage open and honest communication. This transparency and openness has created an environment of confidence across the organisation. We remind ourselves to be consistent in our words and actions and believe in walking the talk. This not only makes each one of us self-accountable, but also boosts trust. It is amazing how such an environment empowers people, aid faster decision making and in turn boosts performance. This also makes us tide over difficult circumstances by trusting on truth and sharing ‘what it is’, rather than giving in to ‘what others want to hear’.
Trust for better service delivery
Trust simplifies our lives and also helps as a barometer for our service quality too ! When we commit on a timeline for delivery of a product, we ensure it is met, no matter what may come. This is one reason why we are able to thrill our customers consistently by delivering before timelines and exceeding their expectations.
Trust for ethics and integrity
Last but not the least, the core value of trust reminds us constantly to hold ethics and integrity high and to always do the right thing. This no-tolerance policy to ethics and integrity helps us to keep our work environment, customer relationships and our minds healthy and happy.